The agreement
Last updated 22 June 2026
These terms govern your use of Kinfolder. We've kept them short and readable. By downloading the app or paying for safekeeping, you agree to them.
Kinfolder is a calm, secure place to gather your family's important information and release it to a trusted person when it matters. It is not legal advice and does not replace a will, a notary, or an estate plan. It records where things are and your wishes; it does not execute them. Many people use it alongside an existing will.
You sign in with a passkey on your own device. You're responsible for keeping access to that device and passkey. Because your folder is encrypted with a key only you hold, we cannot recover its contents if you lose all your devices and recovery methods — so please follow the in-app recovery guidance.
Downloading Kinfolder and filling in all sections on your own device is free. A one-time payment of €149 adds encrypted safekeeping of a copy in the EU and release to your trusted person when it matters. The price shown at checkout, including any applicable VAT, is what you pay.
Payments are processed securely by Stripe. We do not see or store your card details. The fee is a single one-time charge, not a subscription.
As an EU consumer you have a 14-day right of withdrawal. If you change your mind within 14 days of paying, email help@kinfolder.com for a full refund, provided release to a trusted person has not already taken place.
Nothing is shared until you choose. You decide who receives access and when, with deliberate, multi-step safeguards against accidental release. When the moment comes, access is given only to the person you chose, after we verify their identity.
You're responsible for the accuracy of what you store and for using Kinfolder lawfully. You keep all rights to your content; you grant us only the limited, technical permission needed to store and sync the encrypted blob and deliver it to your chosen recipient.
We work hard to keep the service reliable and secure, and we will not open Kinfolder to the public until an independent security review is complete. That said, no online service can promise uninterrupted availability, and the service is provided “as is” to the extent permitted by law.
To the fullest extent permitted by law, Kinfolder is not liable for indirect or consequential losses. Nothing in these terms limits liability that cannot be limited under law, including your mandatory rights as a consumer.
You can download your entire folder as standard files, or delete it entirely, at any time. There is no lock-in.
These terms are governed by the law of the Netherlands, without prejudice to the mandatory consumer protections of your country of residence.
If we change these terms we'll update this page and the date above, and notify you of material changes.
These plain-language terms will be reviewed by qualified counsel, and our legal entity name and registered address added, before public launch. They are not legal advice.
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