The agreement
Effective 25 June 2026 · Last updated 25 June 2026
Welcome to Kinfolder. Kinfolder is a brand of Web2000 BV, registered in the Netherlands with the Dutch Chamber of Commerce under KvK number 64465284. These Terms of Service explain the rules for using Kinfolder. We have written the first part in plain language so it is easy to understand. The full legal terms follow below. If you have any questions, contact us at help@kinfolder.com.
This summary is here to help you understand the main points. The full legal terms below are the binding terms.
Kinfolder helps you safely collect, organise, store, and, where you choose, release important information to a trusted person.
This may include practical information, wishes, documents, notes, account information, contacts, and other information you decide to place in your folder.
Kinfolder is not a lawyer, notary, estate planner, tax adviser, financial adviser, medical adviser, emergency service, executor, trustee, or government authority.
Kinfolder does not replace a will, living will, power of attorney, notarial deed, beneficiary designation, insurance document, estate plan, or professional advice.
If something has legal, tax, medical, inheritance, or financial consequences, you should speak with a qualified professional.
You are responsible for your account, devices, passkeys, recovery methods, and trusted-person settings.
Because Kinfolder is designed for secure storage and encryption, we may not be able to recover your information if you lose your passkey, device, recovery method, or other required access details.
You remain the owner of the information and documents you add to Kinfolder.
You give us only the permission needed to provide the service, such as storing, securing, syncing, backing up, processing, and, where configured by you, releasing your information.
You decide who your trusted person is and what may be released.
Release may require checks, safeguards, technical processes, or manual review. We may delay or refuse a release if we reasonably suspect fraud, abuse, identity problems, legal uncertainty, family disputes, security risks, or other issues.
We cannot guarantee that release will happen at a specific time or that a trusted person will read, understand, preserve, or act on released information.
Paid features and prices are shown before checkout.
Payments may be processed by third-party payment providers. If you are a consumer in the European Union, you may have legal withdrawal and refund rights. We will honour mandatory consumer rights that apply to you.
We aim to keep Kinfolder secure and available, but no online service is guaranteed to be available at all times or free from errors.
We may update, improve, suspend, limit, or discontinue parts of the service where needed.
We are not responsible for decisions you or others make based on information stored in Kinfolder.
We are not responsible for outdated information, incorrect trusted-person settings, lost access credentials, family disputes, third-party services, or the actions of trusted persons or other third parties.
Our liability is limited as explained in the full legal terms below.
Kinfolder is a brand of Web2000 BV, a company registered in the Netherlands with the Dutch Chamber of Commerce under KvK number 64465284.
In these Terms:
You can contact us at:
Web2000 BV / Kinfolder
KvK: 64465284
Email: help@kinfolder.com
Registered in: The Netherlands
These Terms govern your access to and use of Kinfolder.
By creating an account, downloading or using the app, using the website, storing information, making a payment, configuring a trusted person, or otherwise using the Service, you agree to these Terms.
If you do not agree to these Terms, you must not use Kinfolder.
You should also read our Privacy Notice, which explains how we process personal data.
You may use Kinfolder only if you:
If you use Kinfolder on behalf of another person, family, estate, company, trust, foundation, or organisation, you confirm that you have the legal authority to do so.
You must not use Kinfolder if doing so would violate any law, court order, agreement, duty, or right of another person.
Kinfolder helps users collect, organise, store, protect, and, where configured by the user, release selected information to a trusted person.
The Service may include features such as:
The exact features available may depend on your plan, device, country, app version, and configuration.
Kinfolder is an information storage and release service only.
Kinfolder does not provide legal, notarial, estate-planning, inheritance, probate, tax, financial, insurance, medical, mental-health, emergency, or other professional advice.
Kinfolder does not create, execute, validate, interpret, amend, revoke, or replace:
Information stored in Kinfolder may be helpful to your family or trusted persons, but it may not be legally binding unless it is separately valid under applicable law.
You are responsible for obtaining independent professional advice where appropriate.
You are responsible for:
You must notify us promptly at help@kinfolder.com if you suspect unauthorised access, account misuse, loss of credentials, compromise of a device, or attempted misuse of the release process.
We may suspend or restrict access where we reasonably believe this is needed to protect your account, another user, a trusted person, Kinfolder, or the Service.
Kinfolder may use passkeys, encryption, device-based authentication, or other security technologies.
Because the Service is designed to protect your information, we may be unable to recover your account, decrypt your folder, restore access, or verify the contents of your folder if you lose your device, passkey, recovery method, or other required access credentials.
You understand that:
You remain the owner of Your Content.
You grant Kinfolder a limited, worldwide, non-exclusive, royalty-free licence to host, store, transmit, process, back up, sync, secure, encrypt, display, make available, and, where configured by you, release Your Content solely as necessary to:
You are responsible for Your Content, including its accuracy, legality, completeness, reliability, suitability, and consequences.
You must not upload, store, or share Content that is unlawful, infringing, fraudulent, defamatory, invasive of privacy, harmful, malicious, or otherwise violates the rights of another person.
You are responsible for ensuring that you have all rights and permissions needed to store, process, and release Your Content through Kinfolder, including any personal information relating to family members, trusted persons, beneficiaries, employees, advisers, or other third parties.
Kinfolder may allow you to designate one or more trusted persons and configure circumstances or steps under which information may be released.
You are responsible for:
Release may depend on identity checks, security checks, fraud-prevention checks, technical availability, legal review, support processes, third-party providers, or other safeguards.
We may delay, refuse, suspend, or cancel a release where we reasonably believe there is:
We do not guarantee that release will occur at a specific time, within a specific period, or in all circumstances.
We do not guarantee that a trusted person will receive, open, understand, act upon, preserve, or lawfully use released information.
A trusted person’s access to released information does not make that person an executor, attorney, agent, trustee, beneficiary, legal representative, medical decision-maker, or authorised decision-maker unless they separately have that status under applicable law.
You must not use Kinfolder to:
We may investigate suspected violations and may suspend, restrict, or terminate access where reasonably necessary to protect users, trusted persons, third parties, Kinfolder, or the Service.
Kinfolder and its licensors own all rights, title, and interest in and to the Service, including:
This does not include Your Content.
Subject to your compliance with these Terms, we grant you a limited, personal, revocable, non-exclusive, non-transferable, non-sublicensable licence to access and use Kinfolder for its intended purpose.
You must not copy, modify, adapt, translate, create derivative works from, distribute, sell, lease, licence, make available, publicly display, publicly perform, reverse engineer, decompile, disassemble, or otherwise exploit any part of Kinfolder except to the extent expressly permitted by these Terms or mandatory law.
You must not remove, obscure, or alter any copyright, trademark, proprietary, security, or legal notices in or relating to Kinfolder.
If you provide ideas, suggestions, bug reports, comments, improvements, feature requests, or other feedback about Kinfolder, you grant us a worldwide, perpetual, irrevocable, transferable, sublicensable, royalty-free licence to use, copy, modify, commercialise, and otherwise exploit that feedback for any purpose without payment or obligation to you.
Some Kinfolder features may require payment.
Fees are shown at checkout. Unless stated otherwise, fees include or exclude taxes as indicated at checkout.
You are responsible for any taxes, duties, levies, bank charges, exchange fees, or other charges that apply to your purchase, except for taxes based on our income.
Payments may be processed by third-party payment providers. We do not control their systems and are not responsible for delays, errors, declined payments, chargebacks, or payment-method issues caused by third-party providers.
Where you are an EU consumer, you may have a statutory right of withdrawal. We will honour mandatory consumer rights that apply to you.
Refunds outside mandatory rights are provided only as stated in these Terms, stated at checkout, or required by law.
We may refuse, suspend, or reverse access to paid features where payment is declined, reversed, refunded, suspected to be fraudulent, or otherwise not completed.
Kinfolder may depend on third-party services, including:
Third-party services may be subject to their own terms, privacy notices, service levels, security practices, and availability.
We are not responsible for third-party services, except to the extent required by applicable law.
Links to third-party websites or resources are provided for convenience only. We do not endorse and are not responsible for third-party content, products, services, or practices.
We aim to provide a secure and reliable Service, but we do not guarantee that Kinfolder will be uninterrupted, error-free, fully secure, compatible with every device, or available at all times.
We may update, modify, suspend, limit, replace, or discontinue any part of the Service where reasonably necessary, including for:
You are responsible for installing updates and using a supported version of the app.
Older versions may stop working or may not receive security updates.
We may impose reasonable limits on storage, file types, file sizes, backup frequency, release attempts, support requests, identity checks, or other service usage.
We take reasonable technical and organisational measures designed to protect the Service.
However, no online service, software, device, encryption system, authentication method, or transmission method can be guaranteed to be completely secure.
You understand that security also depends on your actions, including protecting your devices, passkeys, recovery methods, operating system, email accounts, phone numbers, and trusted-person settings.
We are not responsible for security incidents caused by:
You may stop using Kinfolder at any time.
Where available, you may export or delete Your Content using the tools provided in the Service.
We may suspend, restrict, or terminate your access if we reasonably believe that:
Where reasonable and legally permitted, we will try to give you notice and an opportunity to export Your Content before termination.
We may act without notice where urgent action is needed for security, legal compliance, fraud prevention, or protection of others.
Where the Service allows, you may export or delete Your Content.
Deletion may not be immediate from:
We may retain limited information where necessary to comply with law, resolve disputes, enforce agreements, prevent fraud, maintain security, or operate the Service.
Data protection details are explained in our Privacy Notice.
To the fullest extent permitted by law, Kinfolder is provided on an “as is” and “as available” basis.
We do not guarantee that the Service will:
We disclaim all warranties, representations, conditions, and guarantees not expressly stated in these Terms, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, quiet enjoyment, accuracy, availability, and security, to the extent permitted by law.
Nothing in these Terms excludes or limits rights that cannot be excluded or limited under applicable consumer law.
To the fullest extent permitted by law, Kinfolder and its directors, officers, employees, contractors, affiliates, suppliers, and licensors will not be liable for any:
To the fullest extent permitted by law, we are not liable for loss or damage arising from:
To the fullest extent permitted by law, our total aggregate liability arising out of or relating to the Service or these Terms will not exceed the greater of:
Nothing in these Terms limits or excludes liability for:
If you use Kinfolder as a business user or on behalf of another person or organisation, you agree to indemnify and hold harmless Kinfolder from and against claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from:
For consumers, this clause applies only to the extent permitted by applicable law.
Nothing in these Terms affects mandatory consumer rights that apply to you under the laws of your country of residence.
If any part of these Terms is found to be unfair, invalid, or unenforceable against a consumer, the remaining parts will continue to apply to the extent permitted by law.
We may update these Terms from time to time.
If changes are material, we will take reasonable steps to notify you, such as by email, in-app notice, or website notice.
The updated Terms will apply from the effective date stated in the notice or on the updated Terms page.
If you do not agree to material changes, you may stop using the Service and, where available, export or delete Your Content.
Changes will not reduce mandatory consumer rights that apply to you.
These Terms are governed by the laws of the Netherlands, without prejudice to any mandatory consumer protections that apply in your country of residence.
If you have a complaint, please contact us first at help@kinfolder.com so we can try to resolve it informally.
Where you are a consumer, you may bring proceedings in the courts available to you under applicable consumer law.
Otherwise, disputes will be submitted to the competent courts of The Hague, the Netherlands, unless mandatory law provides otherwise.
You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
We may assign or transfer these Terms as part of a merger, acquisition, reorganisation, sale of assets, financing, or by operation of law.
If any provision of these Terms is held invalid or unenforceable, the remaining provisions will remain in effect.
Our failure to enforce any provision is not a waiver of our right to do so later.
These Terms, together with any documents expressly referenced in them, form the entire agreement between you and Kinfolder regarding the Service.
For questions about these Terms, contact:
Kinfolder / Web2000 BV
KvK: 64465284
Email: help@kinfolder.com
Registered in: The Netherlands
These terms will be reviewed by qualified counsel before public launch. They are not legal advice.
Kinfolder